Effective date: 28/10/2026
Storage and use. Follow all storage, refrigeration, freezing, preparation, and use-by instructions on the product label. Refrigerate or freeze perishable products promptly after pickup or delivery.
Do not consume products that look spoiled, damaged, contaminated, or improperly sealed. If you have a food-safety concern, contact us promptly and keep the product and packaging if possible.
Allergens and labels. Many products are imported or made by their original manufacturers. The label on the package is the most accurate source for ingredients and allergens, and it may change. Common allergens include milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, and sesame. If you have a food allergy or dietary restriction, review the label and contact us before ordering. We cannot guarantee that any product is free from allergens or cross-contact unless the packaging or our written product information says so.
Prepared foods. Our prepared foods are made in a permitted kitchen, are available for Houston pickup only, and should be refrigerated promptly and eaten within [USE-BY GUIDANCE, e.g. 3 days] of pickup.
Our commitment. We handle and pack orders with reasonable care and comply with applicable food-safety, labeling, and consumer-protection requirements. After pickup or delivery, following storage and preparation instructions is the customer's responsibility.